Digitalisation of the MedTech, Pharmaceutical and Laboratory Industries

EAM provides answers to the question of whether your current processes, applications, data and infrastructure are optimally supporting your business. As a tool, it enables you to create transparency in your current system landscape and better and more effectively understand the relationships between the individual components. This allows you to optimise and expand your IT architecture in a targeted manner and also respond flexibly to new requirements in the medium and long term.

The advantages of cloud computing are plain to see: it is highly available, highly scalable, agile and automated. Leveraging these advantages to generate tangible and measurable benefits, be it by speeding up R&D by having a lab in the cloud or by reducing the time-to-market by developing medical products in the cloud, is beyond the capacity of many organisations. They do not have a strategy, a roadmap, the skills and, in some cases, simply the time.

Wherever you are on your journey to the cloud, we know the typical challenges and have the expertise needed to provide individual support along the way.

An overview of our services:

• Data platform modernisation
• Carrying out migrations to the cloud or between providers
• Rapid platform implementation at the click of a mouse
• Organisational consulting, governance and strategy
• Identifying and implementing use cases
• Data platform operation

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Data platforms form the core of a system landscape that seeks to make use of data. To this end, company data such as key figures, material volumes and machine data is managed in a central data storage system. New technologies underlying the data storage system and cloud solutions have greatly expanded the possibilities of how data can be used in recent years. This includes capacities for big data, real-time data processing and the processing of image and video material. An analytical data platform is like a stethoscope that allows a manager to measure the pulse of the company and identify opportunities and problems.

An overview of our services:

• Data platform modernisation
• Carrying out migrations to the cloud or between providers
• Rapid platform implementation at the click of a mouse
• Organisational consulting, governance and strategy
• Identifying and implementing use cases
• Data platform operation

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Support for SAP ERP will stop in 2027. If life science companies want to continue to be successful, they have to act and sooner or later they will not be able to avoid SAP S/4HANA. To ensure the success of your S/4HANA migration project, our experts analyse your existing SAP systems and plan the optimal approach to switching to S/4HANA together with you.

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How mature is your organisation in terms of CRM? Do you have a 360° view of your customers? Do you automatically receive recommendations for next best actions? Do you have a full overview of your team and its pipeline? Do you have access to real-time data on customers, customer satisfaction and your outside sales team? Are your processes in marketing, sales and service coordinated? Are your communications consistent across all channels?

Our technical experts are there to support you, from the analysis of your requirements and design of the CRM architecture to the implementation of your CRM solution.

An overview of our services:

• Planning, designing and carrying out a CRM potential analysis
• Analysing the relevant processes and creating a target design
• Defining the requirements based on the target design
• Comparing and selecting CRM software
• Creating an implementation concept
• Support with the design, piloting and integration
• Support during implementation and rollout

Software development and rollout in the GxP space is highly regulated to ensure the highest level of patient safety, product quality and data integrity in the supported business processes. CSV provides documented proof that the relevant computer-based system always performs its intended purpose and does so at the same consistent level of quality. Validation is also subject to standards for software development issued by GAMP 5 and set forth in other regulations such as 21 CFR Part 11 and EU Annex 11.

An overview of our services:

• Reviewing existing CSV framework
• Creating CSV frameworks
• Planning validation activities
• Carrying out validation activities
• Developing testing strategies
• Data migration and verification strategies
• Validating cloud-based systems
• CSV in the medical technology sector